FAQ

 

LAND ACKNOWLEDGEMENT

Loam is based in O’ga P’ogeh Owingeh (White Shell Water Place), present day Santa Fe, NM on the unceded ancestral territories of the Tewa people, who continue to live in and maintain deep connections to this place today. You can learn more about Tewa culture at the Poeh Cultural Center.

We honor the land through thoughtful stewardship, and the traditions of plant medicine passed through time immemorial by those who came before us. We commit to continuous learning, active support for local indigenous communities and continuing the tradition of passing knowledge of plant medicine to future generations.

Loam supports the following organizations. Please consider engaging with, and supporting them or others in your local area:

You can find the Indigenous lands you are on through native-land.ca

THE LAW OF CORRESPONDENCE 

We practice a unique form of medicine making called "the law of correspondence", this means that when we make medicine we use plants that naturally grow together. Each plant chooses it's location, germinates, photosynthesizes because the conditions are ideal. Everything matters; the soil, the sun and the neighbors. This applies mostly to wild harvesting but also to how we farm.

PRODUCTS

Every product is handmade by Halley in New Mexico. We grow every plant we use, or source them from farms that use organic or ecologically responsible practices. As we do not use any chemicals or artificial ingredients the shelf-life of tonics and oil creams is shorter than most commercially available products. You are welcome to refrigerate any product from us, it will not lose it's effectiveness or potency. 

CONSULTATIONS

Halley takes on a limited number of 1:1 clients for consultations per year. If you are interested in learning more about working directly with an herbalist to address chronic health issues please email halley@loam.earth.

WHOLESALE

For wholesale inquiries please email halley@loam.earth

SHIPPING

Products will be shipped as soon as possible (we hate waiting for things too) twice a week every week except during holidays.
For international shipping outside of the US and Canada, please email us orders@loam.earth for a shipping quote.

LOST PACKAGES

Please email orders@loam.earth if your package does not show up. If your package says "delivered" we are unfortunately unable to offer a refund or a replacement as the post office does not cover insurance for delivered packages. Coordinate with your postal worker and check your tracking diligently. If a package is missing we will happily replace it within a 15 day window to ensure it is truly lost.

RETURNS

If you are unhappy with any product you receive from us, please email orders@loam.earth. Due to the small nature of this practice, all sales are final, however, if a product is damaged, leaking or ineffective please contact us. Everything we make has been tested, ingested and used by us extensively before it is sold. We stand behind everything we make and would never put something into the world for sale that we didn't believe in whole heartedly.  

SUSTAINABILITY

We are committed to using packaging that is as recyclable and compostable as possible. Our sunscreen tubes and compostable bags are both BPA and PFA free. 

WILD HARVESTING PRACTICES

Every plant we use is honored and revered as an essential piece of the ecosystem of New Mexico. We never harvest large quantities and do not publicly disclose the locations where we harvest, nor do we harvest from one single location multiple times. Wild harvesting is growing in popularity and becoming more controversial over time, and because of this we are attempting to cultivate every plant we use. At loam, we believe it is our duty to educate and responsibly demonstrate conscious wild harvesting practices. All classes will be taught under very strict supervision and all students will have the tools and techniques to wild harvest correctly.

WHO MAKES LOAM PRODUCTS?

All products are made by Halley Strongwater, a certified clinical herbalist.